Privacy Policy
Introduction
Thank you for visiting www.lifesoul.in.
This Privacy Policy explains how Life Soul Corporation Pvt. Ltd. ("Company", "we", "our", "us") collects, uses, stores, and protects personal information provided by users while accessing our website, mobile applications, products, or services.
By accessing or using our platform, you agree to the terms of this Privacy Policy.
Information We Collect
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
We collect information under the following categories:
Personally Identifiable Information Aggregate / Non-Personal Information
Personally Identifiable Information
You may browse our website without providing personal information. However, when you choose to register as a distributor, place an order, or contact customer support, you may voluntarily provide your name, address, email address, and phone number.
This information is used strictly for registration, order processing, customer support, and service improvement. Limited information may be shared with authorized distributors only for operational purposes, under confidentiality obligations.
Ordering & Transactions
When placing an order, we collect contact details, shipping and billing address, and order information. This data is used for order processing, delivery, logistics, and customer support. Relevant details may be shared with logistics and courier partners solely to complete delivery.
Payment Information
Life Soul Corporation Pvt. Ltd. does not store credit or debit card details. Payments are processed securely through authorized payment gateways, and only transaction reference details are retained.
Surveys, Promotions & Communication
You may voluntarily provide information while participating in surveys, promotions, or questionnaires. You may opt out of promotional communications at any time by contacting support@lifesoul.in.
Aggregate / Non-Personal Information
We may collect browser type, operating system, IP address, referring URLs, and website usage data for analytics and performance monitoring purposes.
Security of Information
We use appropriate technical, administrative, and physical safeguards to protect personal information. Users are responsible for maintaining the confidentiality of their account credentials.
Cookies
Cookies are used to enhance user experience, enable login and shopping cart features, and analyze website traffic. Users may control cookie preferences through browser settings.
Third-Party Services & Links
We may engage third-party service providers for analytics or advertising. The Company is not responsible for the privacy practices of external websites.
Children’s Privacy
The Company does not knowingly collect personal information from individuals below 18 years of age.
User Rights & Control
Users may opt out of marketing communications, request correction of data, or withdraw consent, subject to legal obligations.
Legal Compliance
This policy is governed by the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and other applicable Indian laws.
Changes to This Policy
The Company may update this Privacy Policy from time to time. Continued use of the website constitutes acceptance of the updated policy.
Contact Information
For privacy-related concerns or requests, contact: support@lifesoul.in
